Data protection at www.asterlab.it
Privacy
This document has been designed by Aster Lab di Claudio Menichini (hereinafter also the "Company") to allow all interested parties to find, in a practical and quick way, information on how to manage and process personal data collected by our Company.
In particular, the information contained in this page refers to all the processing carried out by Aster Lab di Claudio Menichini outside the Website. This includes, for example, data supplied by customers in order to execute purchase orders made by post and telephone, or data supplied by the same at the time of purchases made in our sales outlets, including data supplied to our agents. In these cases, our Company provides appropriate information regarding the essential content and purpose of the processing carried out. However, for the sake of greater transparency and awareness on the part of those concerned, we will specify below some aspects relating to the methods and logic of protection of the data collected.
Owner of the data processing
The data controller is Aster Lab di Claudio Menichini.
Transparency
When we need to collect personal data, this is made explicit by means of a special information notice drafted in accordance with Italian and European law, which highlights, among other things, the specific purposes of use
Purposes
The purposes for which Aster Lab di Claudio Menichini may process the data of its customers and / or are, by way of example and not limited to:1) management of purchase orders and shipments; 2) management of payments and any refunds following returns of goods; 3) direct marketing via mail, web or telephone; 4) management of prize contests; 5) information activities on its digital spaces.To know how to oppose the above treatments, see the following paragraph Exercise of rights.
Data source
The data we process is collected mainly from the data subject to whom, in relation to the specific context, suitable information and/or request for consent is always issued. In any case, if the collection of the data of the interested parties takes place from third parties, Aster Lab di Claudio Menichini will take care of informing them in accordance with what is required by law.
Transfer of data abroad (non-EU)
Personal data is stored on servers located in Italy The Company's policy is to minimise the opportunities for transferring personal data of customers, potential customers, visitors and other interested parties outside the European Union. The Data Controller may, if necessary, move servers within or outside the European Union in accordance with applicable law.
Essentiality
Aster Lab di Claudio Menichini Aster Lab di Claudio Menichini collects personal data only when it is essential to achieve the stated purpose.
Data quality
We follow quality criteria in the handling of information - such as direct collection from the data subject - to minimise the possibility of inaccurate information being used.
Optional
Personal data is collected on a voluntary and optional basis for the purposes specified in the brief statements issued to the data subject on a case-by-case basis regarding the individual contexts in which their data is collected. Please note that the collection of data is indispensable to enable the execution of purchase orders.
Promotional activities
Sending by post and e-mail. The data provided by the customer may be used to send them information material, .
To stop receiving our newsletters, the customer can click the "unsubscribe" option at the bottom of the email.
By telephone. If the customer gives their consent to the use of the telephone numbers they have provided us with for the purpose of commercial promotion of our products, they may be contacted by our telephone operators for information on our promotions. To object to the telephone calls, you can contact our Customer Service by writing an e-mail to the Data Protection Officer at info@asterlab.it.
Data retention
Unless otherwise specified by the data subject or otherwise required by law, the archives containing the personal data shall be kept for the time necessary in accordance with the law. More specifically, the data will be kept for a period not exceeding 10 years for administrative and accounting management needs arising from Italian law. On the contrary, data retention for direct marketing purposes will be equal to 20 years for sending communications by phone and e-mail.
Exercise of rights and Data Protection Officer (DPO)
At any time we guarantee users the possibility to contact us to request any information/clarification regarding the use of personal data. Aster Lab di Claudio Menichini has designated a Data Protection Officer (DPO) available to all interested parties who wish to exercise their rights under the new data protection legislation (Articles 15-22, EU Regulation 679/2016). To get in touch with the DPO of Aster Lab di Claudio Menichini, you can send an email to info@asterlab.it.
Protection tools
Any dispute relating to the processing operations described above may be the subject of a complaint to the Data Protection Authority, or to the Supervisory Authority of the European State where the data subject resides. The possibility of recourse to the judicial authorities remains unaffected.